IndustriesNon-Profit

Managed IT Built for Nonprofits

Nonprofit organizations protect sensitive donor data, manage distributed teams, and meet growing funder expectations for cybersecurity, all while operating on constrained budgets with limited technical staff. UIT delivers managed IT that gives your organization the security posture and operational stability of a well-funded enterprise without the overhead.

From PCI compliance for donation processing to the security policies grant applications increasingly require, we handle the technology so your team can stay focused on the people you serve.

Mission dollars stay in the mission

Fixed monthly pricing replaces unpredictable break-fix costs. You get a full IT team, help desk, and strategic guidance at a fraction of what a single in-house hire would cost.

Security built for lean teams

Endpoint protection, email filtering, and 24/7 monitoring run in the background so your staff can focus on programs, not passwords.

One partner, full visibility

Named engineers, a responsive service desk, and regular technology reviews so executive leadership always understands the state of IT and security.

The Challenge

Nonprofit IT carries obligations most providers overlook.

Lean budgets, volunteer-heavy workforces, and growing regulatory requirements create technology challenges that general-purpose IT support rarely addresses. These are the issues we hear most from nonprofit leadership.

Nonprofits are high-value, low-defense targets

Nonprofits handle donor payment details, payroll, and beneficiary records, often across many devices and locations, which makes them attractive targets for phishing, account takeovers, and ransomware. In an NTEN/Microsoft sector survey, 68.2% of nonprofits reported they don’t have documented policies and procedures in case of a cyberattack. When an incident hits, the impact can include disrupted programs, time-consuming investigation, legal and notification obligations, and long-term damage to donor confidence.

The accidental techie is stretched thin

Most small and mid-sized nonprofits have no dedicated IT staff. A program coordinator, office manager, or development director ends up troubleshooting network issues, resetting passwords, and evaluating software purchases on top of their actual role. Every hour spent on IT support is an hour taken from your mission.

Aging hardware and patchwork systems create risk

Donated laptops, grant-funded software with no renewal budget, and a patchwork of cloud platforms grow more fragile over time. Legacy equipment increases the surface area for cyberattacks, causes compatibility problems with modern tools, and drains productivity when staff work around unreliable technology instead of through it.

Remote and hybrid teams outpace your infrastructure

Staff, volunteers, and board members connect from home offices, community sites, and the field. Without centralized device management, consistent security policies, and reliable remote access, each unmanaged connection becomes an entry point for threats and a gap in your compliance posture.

How UIT Solves It

IT operations sized for nonprofits, built to the same standard as enterprise.

Each solution maps directly to a challenge nonprofits face every day. We built our nonprofit IT practice to close the gap between what funders and regulators expect and what lean organizations can realistically maintain on their own.

Full IT operations on a nonprofit budget

Help desk, proactive monitoring, patching, and vendor management are included in a flat monthly fee. Your staff submits a ticket and gets expert help. No more pulling the development director off a grant proposal to troubleshoot a printer.

Layered security without a security team

Endpoint detection, email security, vulnerability scanning, and 24/7 monitoring through PointGuard protect donor data, financial records, and beneficiary information. Security awareness training helps staff recognize phishing and social engineering before damage is done.

Managed devices and cloud platforms across every location

Standardized configurations, centralized management of Microsoft 365 or Google Workspace, and mobile device policies keep headquarters, remote workers, and field staff operating on the same secure baseline. User provisioning and offboarding happen promptly so former staff and volunteers lose access the day they leave.

Compliance documentation that funders and auditors expect

Through vCISO and PointGuard, we build and maintain the Written Information Security Program, data handling policies, and risk assessments that state regulations, grant applications, and cyber insurance questionnaires require. When a funder asks for proof of controls, the documentation already exists.

Compliance Expertise

Frameworks we understand so your organization stays grant-ready and audit-ready.

Funders, government partners, and cyber insurers increasingly require documented security practices. UIT embeds the technical controls, policies, and monitoring these frameworks call for into your day-to-day IT operations.

PCI DSS

Payment Card Industry Data Security Standard

Any nonprofit that accepts credit card donations, whether online, by phone, or at events, must comply with PCI DSS. The standard includes 12 core requirements covering network security, cardholder data encryption, access controls, regular testing, and security policy documentation. Even organizations that use third-party payment processors remain responsible for ensuring compliance across every system that touches cardholder data. UIT implements and monitors the technical controls PCI DSS requires so your donation processing stays secure and compliant.

NIST Cybersecurity Framework (CSF 2.0)

Govern, Identify, Protect, Detect, Respond, Recover

The NIST CSF provides a structured, scalable approach to cybersecurity that works for organizations of every size. Version 2.0, released in 2024, added Govern as a sixth function, placing cybersecurity leadership and accountability at the organizational level. NTEN and the FTC both recommend NIST CSF as a foundation for nonprofit cybersecurity programs. UIT aligns your security operations to the CSF structure, providing asset inventories, access controls, monitoring, incident response plans, and recovery procedures proportional to your organization's risk and resources.

Massachusetts Data Security Regulation

201 CMR 17.00 (M.G.L. c. 93H)

Massachusetts requires any entity holding personal information of state residents to maintain a comprehensive Written Information Security Program (WISP) with administrative, technical, and physical safeguards. For nonprofits with donors, employees, or program participants in Massachusetts, this means documented access controls, encryption, secure authentication, monitoring, and third-party vendor oversight. UIT builds and maintains these controls as part of ongoing operations.

CIS Controls (Center for Internet Security)

Prioritized cybersecurity best practices

The CIS Critical Security Controls provide 18 prioritized actions developed by government, industry, and academic experts. Implementation Group 1 (IG1) is designed as essential cyber hygiene for organizations with limited IT resources, making it an ideal starting point for nonprofits. UIT implements IG1 and IG2 controls, including hardware and software inventories, secure configurations, access management, email and browser protections, malware defenses, and data recovery capabilities.

SOC 2 Readiness

Security and availability controls for nonprofits that handle data for government partners or corporate sponsors

HIPAA Compliance Support

Privacy and security safeguards for health-related nonprofits that process protected health information

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