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Managed IT Services Built for Education

Schools and universities face a difficult balancing act: protect sensitive student data, keep aging infrastructure running, and stretch IT budgets that never seem to keep up. UIT delivers managed IT that treats data privacy and network reliability as daily operations, not just one-off projects.

From FERPA compliance and student data protection to campus-wide network management and cybersecurity, we handle the technology so your staff can focus on students.

Proactive IT that prevents disruptions

24/7 monitoring, automated patching, and predictive maintenance keep classrooms, labs, and administrative systems running when they're needed most.

Cybersecurity and ransomware defense

Education is among the most targeted sectors for ransomware. Pointguard by UIT layers endpoint protection, email security, vulnerability management and more to stop attacks before they reach your network.

One IT partner, full accountability

Named engineers, a responsive service desk, executive escalation and on-site support when you need it. No vendor finger-pointing, no gaps in coverage.

The Challenge

Education IT challenges that put students, staff, and data at risk.

Schools and universities are managing more devices, more data, and more cyber threats than ever, often with the same IT budget and headcount they had a decade ago. These are the challenges we hear most from education leaders.

Ransomware and cyberattacks target schools relentlessly

K-12 districts and universities are among the most targeted organizations for ransomware. Attackers know education networks hold sensitive student records and that schools often lack the security staff to fight back. A single incident can shut down operations for weeks.

Aging infrastructure can't keep up with modern demands

1:1 device programs, cloud-based learning platforms, and hybrid classrooms have exploded bandwidth and support requirements. Networks designed for a fraction of today's load create bottlenecks that frustrate teachers, students, and IT staff alike.

Lean IT teams are stretched past their limit

A small technology team is expected to manage hundreds or thousands of endpoints, maintain network infrastructure, handle help desk requests, run cybersecurity, and stay current on compliance. All while supporting the next initiative from administration.

Student data privacy regulations keep expanding

FERPA, COPPA, state student privacy laws, and evolving vendor data-sharing requirements create a web of obligations that's difficult to track and easy to violate. Non-compliance risks federal funding, legal liability, and the trust families place in your institution.

How UIT Solves It

IT operations designed around how schools and universities actually work.

Each solution maps directly to a pain point. We built our education IT practice around closing these gaps with proactive, security-aware managed IT.

24/7 proactive monitoring and management

We monitor your entire environment around the clock. Endpoints, servers, network infrastructure, and cloud systems. Automated patching, predictive alerts, and proactive maintenance mean we catch and resolve issues before they reach classrooms or administrative offices.

Layered cybersecurity built for education threats

Endpoint detection and response, email security, vulnerability management, and 24/7 threat monitoring, all tuned for the attack patterns that target schools and universities. With Pointguard by UIT, we detect, isolate, and respond before damage spreads.

Scalable support for lean IT teams

Whether you have a two-person technology department or a distributed IT staff across multiple campuses, UIT extends your capacity with a responsive service desk, on-site engineering, and the infrastructure management your team doesn't have time for.

Unified management across campuses and locations

Standardized configurations, centralized monitoring, and consistent support whether staff are at a main campus, satellite building, or working remotely. One IT partner with full visibility so no location falls behind.

Compliance Expertise

We understand your compliance needs so you don’t have to worry.

Student data privacy laws are expanding at the federal and state level, and enforcement is increasing. UIT embeds the technical controls, documentation, and monitoring these frameworks require into your IT and cybersecurity operations every day, not just at audit time.

FERPA

Family Educational Rights and Privacy Act

FERPA generally requires written consent before disclosing PII from education records (with defined exceptions). We help schools implement security and governance practices that support FERPA-aligned privacy protections (e.g., least-privilege access, logging, and incident readiness).

COPPA

Children's Online Privacy Protection Act

COPPA imposes requirements on operators of child-directed online services (under 13). We help districts evaluate edtech vendors, configure identity/access appropriately, and reduce unnecessary collection to support compliant use of digital tools.

CIPA

Children's Internet Protection Act

CIPA requires schools and libraries receiving E-Rate funding to implement internet safety policies and technology protection measures including content filtering and monitoring. UIT deploys and manages the filtering, firewall, and reporting infrastructure that satisfies CIPA requirements and keeps E-Rate eligibility intact.

Massachusetts Student Records & Privacy

603 CMR 23.00, under M.G.L. c.71, §34D

Massachusetts student records rules govern how K-12 schools collect, access, maintain, and disclose student records. UIT helps districts support these obligations with practical technical safeguards such as role-based access, MFA, audit-friendly logging, secure configuration standards, and vendor access controls—so privacy requirements are reflected in day-to-day IT operations.

State Student Privacy Laws

Compliance with state-specific student data protection requirements

E-Rate Program Compliance

Technology eligibility and documentation for federal funding

Optimize Your Business

Work With an IT Partner You Can Rely On.

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