Remote Support

We're ready to help.

Your engineer has directed you here to start a secure remote support session. Click below to get connected.

Click here to start your support session

By using the link above, only an engineer from Uncomplicate IT can connect to your system. Never download generic or unverified support tools. As always, verify you are speaking with a real Uncomplicate IT engineer before sharing access to your device.

How it works

Step 1

Download

Click the button above to download the Splashtop SOS client.

Step 2

Run the App

Open the downloaded file; no installation required. It runs instantly.

Step 3

Connect

Share the session code with your engineer and they'll take it from there.

Your session is secure

Splashtop uses TLS 1.2+ encryption and 256-bit AES to protect every session. The support app requires no installation and does not grant access to your computer after the session ends.

Only start a session when directed to by an Uncomplicate IT engineer.